Privacy

UUBD Privacy
Policy

Your personal data belongs to you. This policy explains exactly what UUBD collects, why we collect it, how we protect it, and what control you have over it. No jargon, no runaround.

Last updated: 1 January 2025

Privacy at a Glance

These six points summarise how UUBD handles your privacy. The full policy follows below.

We Collect Only What We Need

UUBD collects the minimum personal data required to operate your account, process payments, and keep the platform secure. We do not collect data for the sake of it.

We Never Sell Your Data

UUBD does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to run your account — nothing else.

SSL Encryption on Every Page

Every page on UUBD is served over HTTPS with SSL encryption. Data transmitted between your device and our servers is protected at all times.

You Control Your Data

You can request access to your data, ask us to correct it, or request deletion at any time. UUBD will respond to all data requests within 30 days.

Data Kept Only as Long as Needed

UUBD retains your personal data only for as long as your account is active or as required by applicable law. When data is no longer needed, it is securely deleted.

You Can Opt Out of Marketing

If you receive marketing communications from UUBD and no longer want them, you can opt out at any time from your account settings or by contacting support.

This Privacy Policy applies to all users of the UUBD platform at uubd.today and the UUBD mobile application. By using UUBD, you agree to the collection and use of your information as described here.

1 Who We Are

UUBD ("we", "us", "our") operates the online gaming platform available at uubd.today and through the UUBD mobile application. We are the data controller responsible for the personal information you provide when using our platform.

We take our responsibility as a data controller seriously. This Privacy Policy explains in plain language what personal data UUBD collects from players in Bangladesh, how that data is used, who it may be shared with, and what rights you have in relation to your own information.

If you have any questions about this policy or about how UUBD handles your data, you can contact us at any time at [email protected].

2 Data We Collect

UUBD collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties such as payment processors.

Category Examples Source
Identity Data Full name, date of birth, username Provided by you at registration
Contact Data Mobile number, email address Provided by you at registration
Financial Data Mobile wallet number, transaction history, deposit and withdrawal records Provided by you and payment processors (bKash, Nagad, Rocket, Upay)
Technical Data IP address, device type, browser type, operating system, session duration Automatically collected when you use UUBD
Usage Data Games played, bets placed, bonus activity, login history Automatically collected from platform activity
Verification Data National ID, selfie photo (requested only when identity verification is required) Provided by you when requested

UUBD does not collect sensitive personal data such as religious beliefs, political opinions, or health information. We only collect what is necessary to operate your account safely and legally.

3 How We Use Your Data

UUBD uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was collected. Here is how your data is used:

  • Account management: To create, maintain, and secure your UUBD account, including verifying your identity and age.
  • Payment processing: To process deposits and withdrawals via your registered mobile wallet, and to maintain accurate transaction records.
  • Platform operation: To deliver the games and services you use on UUBD, including saving your preferences and game history.
  • Security and fraud prevention: To detect and prevent unauthorised access, fraudulent transactions, and abuse of the platform.
  • Legal compliance: To meet our obligations under applicable anti-money laundering, know-your-customer, and data protection regulations.
  • Customer support: To respond to your queries, complaints, and requests efficiently.
  • Responsible gaming: To monitor gaming patterns and intervene where we identify signs of problem gambling.
  • Marketing communications: To send you relevant promotions and offers — only if you have opted in to receive them.
  • Platform improvement: To analyse usage patterns and improve the UUBD experience for all players.

UUBD will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

4 Legal Basis for Processing

UUBD processes your personal data on one or more of the following legal grounds:

  • Contract performance: Processing is necessary to provide the services you signed up for — running your account, processing payments, and delivering games.
  • Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing is necessary for UUBD's legitimate interests, such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time.

5 Sharing Your Data

UUBD does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: We share necessary financial data with bKash, Nagad, Rocket, and Upay to process your transactions. These providers are bound by their own privacy obligations.
  • Identity verification providers: When age or identity verification is required, we may share relevant data with a trusted verification service.
  • Technology providers: We use third-party services for hosting, analytics, and customer support tools. These providers process data on our behalf and are contractually required to protect it.
  • Legal authorities: We may disclose your data to law enforcement or regulatory bodies if required by law or if we have a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of users.
  • Business transfers: In the event of a merger, acquisition, or sale of UUBD, your data may be transferred to the new entity. You will be notified of any such change.

UUBD never shares your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your information stays within the UUBD ecosystem.

6 Cookies and Tracking

UUBD uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

UUBD uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of these.
  • Analytics cookies: Help us understand how players navigate UUBD so we can improve the experience. These are only set with your consent.
  • Preference cookies: Remember your settings and preferences, such as language and display options.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the UUBD platform.

UUBD does not use third-party advertising cookies or tracking pixels. We do not allow ad networks to place cookies on our platform.

7 Data Security

Protecting your personal data is a priority at UUBD. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

  • All data transmitted between your device and UUBD servers is encrypted using SSL/TLS.
  • Passwords are stored using one-way hashing — UUBD staff cannot see your password.
  • Access to personal data within UUBD is restricted to staff who need it to perform their role.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • We conduct regular security reviews and update our practices in line with industry standards.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your UUBD account has been compromised, contact our support team immediately so we can take action to protect your account.

8 Data Retention

UUBD retains your personal data for as long as your account is active. If you close your account, we will retain certain data for a period of up to five years as required by anti-money laundering regulations and financial record-keeping obligations.

After the applicable retention period has passed, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.

If you request deletion of your data before the end of the retention period, UUBD will delete all data that we are not legally required to retain and will inform you of what, if anything, must be kept and for how long.

9 Your Rights

You have the following rights in relation to your personal data held by UUBD. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of the personal data UUBD holds about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data about you.

Right to Erasure

Request deletion of your personal data where we have no legal obligation to retain it.

Right to Restrict Processing

Ask us to pause processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

10 Children's Privacy

UUBD is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on UUBD, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the associated data.

UUBD uses age verification measures during registration to prevent underage access. These measures include date-of-birth checks and, where necessary, document-based identity verification.

11 Changes to This Policy

UUBD may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how we use your data, UUBD will notify you directly via your registered mobile number or email address before the changes take effect. Your continued use of UUBD after any update constitutes acceptance of the revised policy.

We recommend bookmarking this page and reviewing it periodically. Staying informed about how your data is handled is always a good idea.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way UUBD handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

Email: [email protected]
Live chat: available on the UUBD platform at any time

You can also find answers to common questions on our FAQ page. For information about your rights as a player, including responsible gaming tools, visit our Responsible Gaming page.

Your Data Is Safe. Your Game Is On.

UUBD is built on trust. Now that you know how we protect your privacy, join hundreds of thousands of Bangladeshi players and start playing today.